800.717.4ART (4278)
LOCAL: 301.714.2278
HOURS
Sunday Noon to 5:00

Monday
by appointment

Tuesday - Saturday
11:00 to 7:00

General information

As a retailer of exceptional art we realize the value of superior customer service and unquestionable ethics. We believe that both trust and integrity serve as the cornerstone for all long-term meaningful relationships. This is especially true for the fine art business. To protect both our clients and our artists, Just Lookin' issues a Certificate of Authenticity for all originals we sell. We purposely do not sell online because we believe Personal Contact is absolutely necessary to assure your satisfaction with the one-of-a-kind pieces you purchase from Just Lookin'. We are available to answer your questions and help you with building your collection during regular gallery hours or e-mail us at any time.

Sizes listed for unframed pieces are the image size. Sizes listed for framed pieces are the outside measurements of the frame. All originals and hand-pulled prints are framed to conservation standards. Originals listed as framed are only available framed. Prints are available framed or unframed. All prices listed are US Dollars. Please understand that the original art market is extremely volatile and prices can change without notice. When you call us we will confirm the current price. We can not be responsible for any typographical errors, we are human and sometimes we don't catch mistakes until after we upload information to the site. We are sorry for any problems this may cause and will work with you as best possible if we have made a listing mistake.

We have made every attempt to show colors as accurately as possible. However, as wonderful as any of these images might be online, they are a poor substitute for the real thing. We realize you may have questions about buying art you only saw on a monitor. While we strive to offer you clear and accurate descriptions of the art we have for sale, as well as large, easy-to-view images, we understand the situation may arise when your purchase simply may not work for the purpose you intended. We will make every effort to determine what your exact needs are and suggest alternative selections. In the event that we cannot find any art that will suit your needs, we will refund your purchase, less the cost of shipping and a 10% processing fee. We extend a hassle free 5-day customer Satisfaction Guarantee on our art. If any damage occurs during transit contact the gallery and we will file a claim and replace your damaged order or refund your order.

We hope, if you wish to experience the actual art, that you visit our gallery in person. We are open, it seems to us, all the time, and we would love to show you the work in person.

All art on these pages is copyrighted by the respective artists. They may not be copied or reproduced in any form without the written permission of the artist.

We have tried to make this site fun, educational and easy to navigate. We welcome your comments and suggestions.

OUR BUSINESS HOURS
Tuesday - Saturday 11:00 a.m. to 7:00 p.m.
Sunday - Noon to 5:00 p.m.

ORDERING BY PHONE:

If you are using a credit card, please have your credit card number and expiration date handy. We will need your address and shipping address (if different). We will also need your home phone number and a daytime phone number where you can be reached. To protect our customers from fraud, all orders are subject to verification procedures.

METHOD OF PAYMENT

CREDIT CARD: We accept Visa, Master Card, American Express, Discover Card and Diners Club. Credit card orders must include all information as it appears on the credit card account: CARD NUMBER, EXPIRATION DATE, NAME OF CARDHOLDER, BILLING ADDRESS and PHONE NUMBER.

CHECKS AND MONEY ORDERS: We accept certified checks or bank checks, as well as personal checks with bank-imprinted name, and money orders. Checks must be in U.S. funds, and drawn on a U.S. bank. Allow additional two weeks, if paying by personal check.

Layaway Policies

We are happy to work out a comfortable payment schedule for any piece of artwork that you would like to purchase. Please call and we will discuss terms and duration. You may wish to arrange to have your payment automatically debited to a credit card. All layaway payments are non-refundable. Payments may be transferred to a different piece of art. All layaway purchases may be returned only for gallery credit or exchange.

Gift Certificates

We invite you to purchase Gift Certificates for that "Special Someone". They are a convenient way to show how much you care, and can be used on all art purchases. Framed art makes a beautiful and memorable gift, a gift that will be seen and appreciated every day. It's ideal for a house warming, new office, wedding, birthday, anniversary or any special occasion. Gift certificates may be purchased at any time AND IN ANY AMOUNT .

Framed Art

Pieces shown as framed are only available framed. Each piece is preservation framed to highlight its particular aesthetic character. We take great pride in our frame designing and our framing is currently hanging on collectors' walls coast to coast. We have over 4000 frames to choose from and we would be happy to design & frame any unframed piece for you. Let us know the piece of art you would like framed and we will email you design options and prices.

Certificate of Authenticity

Every piece comes with a certificate of authenticity, a biography of the artist, an Artcare sheet and, if available, current press clippings. We will also send updated artist information as it becomes available.

Artist Biographies

We have been writing and publishing bios for each artist for over fifteen years. It's always bothered us that most galleries have very little background information about the artist. The copy on the printed piece is the same as it appears online, providing information about the artist's techniques, background, honors and museum credentials. These bios are listed by artist in the Artist Bios section and a printed copy accompanies each purchase.

Shipping

Customers must pay shipping and insurance costs. Because these charges vary, depending on method, your location, and the size & weight of the piece, we must contact you with actual shipping costs. FedEx shipments take from 1-5 days to reach you. USPS takes from 1-8 days.

Shipping Framed Artwork

Framed pieces are shipped in a custom fitted box exclusively with FedEx. Packing, regular shipping and insurance ranges from $35-$800. We will give you exact pricing within 24 hours of your order. If you need a piece on a specific date, Next Day and Second Day air are available at an additional charge.

Shipping Unframed Artwork

Unframed pieces are shipped by FedEx or USPS depending on size and value.

Most originals are shipped flat via FedEx in a custom made package. Packing, regular shipping and insurance ranges from $25-$400. We will give you exact pricing within 24 hours of your order.

Reproductions and posters are insured and shipped in a tube via USPS. Shipping on small tubes is $15. Shipping on large tubes is $25. We will tell you the charges when you place your order.

Deliveries can not be made to a post office box.

A 6% sales tax is added to all orders shipped within the State of Maryland.

C.O.D.: Sorry, but we do not ship C.O.D.

After 5 days of the receipt of your purchase, all sales are considered final and no refunds will be given. In rare circumstances, we may opt to repurchase the art from you at a mutually agreed upon price, provided the artwork is in its original condition when it was shipped to you, undamaged and accompanied by the original packaging and shipping materials.

All returns are accepted by us only with an authorized Return Approval Number. You must contact us through our toll free phone number and request a Return Approval Number before you ship any item back to us. Any items received without a Return Approval Number will be refused by us.

No artwork will be accepted for return without authorized approval. All art must be in its original, undamaged condition and returned in the same packaging in which it was shipped. The Return Approval Number must appear on the outside of the package on the mailing label showing our address.

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